Testimonials - Connecticut Electrician Reviews
Electrical Connection is Rated: 5/5
based on these 17 happy customer reviews.
"Excellent Service!!! Appreciate your ability to acommodate our service in such a quick and timely manner. Your technician was very professional and respectful of our home. All work and communication was the highest level. Thank you!"
"Last night I had a large tree branch fall on to the wires from my house to the pole on the street. The large pipe above the meter box snapped and the wires were downed. Within 45 minutes of calling Electrical Connection I had a service technician at my house. Sam Z. explained what needed to be done and assured me the job would be completed without a problem. A short time later Tony showed up and the two completed the job in a very professional and timely manner. Their knowledge and experience was very evident. Both of them were also very customer service oriented. Thanks for the help, glad I called your company. PS, Tony is the best dressed electrician in the business (inside joke!!) Thanks again."
"I liked the customer service rep. She was so friendly and happy to help. The electrician was very up front about costs and also was very good at explaining problems."
"Electrical Connection installed a transfer switch for our generator last year when other companies would not even return our calls. The work was professional, friendly and efficient. This year we called to have an outlet installed on our deck and a junction box for our new motorized awning again great friendly service. WOULD NOT CALL ANY OTHER COMPANY !!!!!"
"Arrives within the time frame given. Work was done professionally and multiple options were given for how it will be completed."
"You and Electrical Connection have been so good to us, since we purchased this home over 3 years ago! From the very beginning with Larry Wood to our recent ..fantastic experience with Scott White, we have and will continue referring you to anyone in need of your services. I know we still have several more projects to complete this year and most likely into the following year, so we look fwd to having you over again soon.
Thanks again...you guys are the BEST!!!!!"
"Customer service was great and we got a prompt reply and scheduling of the job. Scott was very professional and we felt like the job was done right."
"I am very pleased with the service I received from Scott, who worked on my Service Upgrade, Bill who did my generator install, and Marcy who is always helpful in assisting me with scheduling appointments. I picked the right company for the job."
"The service turned out fine. The young man that came was very nice. He was careful and very pleasant."
"As a subcontractor to Banton Construction, Electrical Connection has always been a pleasure to work with. From the office staff to the electricians on site they have been extremely professional, reliable and well organized. I would recommend Electrical Connection for any electrical work required whether residential or commercial.
"Randy was here this morning to set up our Alarm System. I have to tell you, he is one of the best tradesmen I have ever encountered. His knowledge is unbelievable and his mannerisms, attitude, personality and professionalism are second to none.
You are blessed to have someone like him on your staff. Not only does he represent your company in the best light possible, he also shines bright on Toll Brothers!
Thanks again! You will always get my endorsements."
"I once again wanted to pass along a good word regarding Bill. He installed an exterior light on the Avon construction office today. Very professional and neat installation. You've got a good guy in your service department!"
"I am writing to tell you what a rare find you have in Randy Serkey, and how lucky it is that you have him working for you.
I called Westminster Alarm Company to finally set up our alarm system. I was told that a technician would call me. He did, it was Randy. Randy and I set up a date and time in which he would come and reconfigure the alarm set up and get it up and running.
When I came home from work at 3:15, when Randy should have finished, my mother said there was a problem. Of course, this was no surprise to me because I have had problems with the wiring system in the house since we moved in. When I had cable come in to install the boxes for the television, there were issues. When the telephone company came in to set up the phone lines, there were issues. So naturally I took this as another inferior installed system.
Not to make a long story longer, but there were issues and poor Randy stayed in my house until 7:30pm from 12 noon to rectify all the problems. To put it succinctly, the command box wasn’t where it should have been but placed in the laziest and most convenient place for the original installer in the loft, when it should have been by the electrical box in the basement. Connectors were dummies, there was nothing to set off the alarm should an intrusion have occurred if the system was running. The wires were so short that when they were cut when originally installed, Randy didn’t have enough play to work with them to cut them and reconfigure. These are just a few of the items that Randy fixed.
The bottom line is that Randy stayed in my house to do a job that was better than good. He never looked at his watch, never bemoaned the fact that it was past his dinner time with his own family. He didn’t hurry up and just change the alarm key pads and let that be the end of it. He would not leave until all connections and the test run was finished. Randy never took a break; he answered each and every one of my questions as I followed him and asked what this was or what that was. He answered courteously and with great knowledge of what his business is.
It is a rare person who takes such pride in making sure his job is done to perfection and perfection it was when Randy was finished. I give countless accolades to Randy and hope that his position at Electrical Connection is appreciated and compensated."
"I just wanted to take the time and thank you for the wonderful work and the great service that was provided by your company for a great price. Your staff at Electrical Connection was professional, courteous and worked diligently to finish the job. Our home now looks amazing with all the new lighting you recommended for our bedroom and kitchen area.
We have received so many compliments from family and friends and look forward to entertaining our guests."
"My wife and I are pleased with the quick response time and quality workmanship your team provided in installing the electrical panel, hard-wired connections and back-up generator to our home during the October storm that left many in this area without electrical service for over a week. You had been highly recommended by one of our neighbors who had recently had some work done at their home, and it is very obvious why they held you in high esteem.
Others within the neighborhood had opted for the cheap and unsafe method of plugging in a generator directly to their appliances; a method cautioned against by the local power companies as hazardous and presenting a potential shock risk to lineman. The installation provides peace of mind and a sense of security to my wife and me should we lose power again during the cold winter months.
We would be happy to recommend your professional service to others! Please give our best regards to Debby and your Service Manager, Larry Wood, with whom we worked directly."
"The service provided by Electrical Connection, Inc. to our home was great. A service call was placed for a repair on our bathroom fan and within hours the work was completed. The technicians were very friendly and professional in our home and made adjustments to fit my family’s schedule so we would not be inconvenienced. We will definitely be calling Electrical Connection, Inc. again in the future."
"I would recommend Electrical Connection to anyone based on my past positive experiences.
The fast professional and responsive team, were there for me for larger projects and small emergency jobs. They handle all of my needs, all with being priced fairly!"